Security
Security and Encryption
ManageMyHealth uses Transport Layer Security (TLS) to secure communications between your device and our services. We support TLS 1.2 and TLS 1.3, which are widely adopted industry standards for encrypted communication.
TLS is a cryptographic protocol that establishes a secure connection between systems. It helps authenticate services and protects the confidentiality and integrity of information exchanged between your browser and ManageMyHealth.
This website is secured using industry-standard digital certificates, enabling encrypted communication between your browser and ManageMyHealth.
Why Secure Authentication Matters
When accessing a website, it is important to confirm that the site you are visiting is legitimate. Cybercriminals sometimes create fraudulent websites that mimic trusted services in order to trick users into revealing personal or financial information. These “phishing” sites can appear very convincing.
Secure authentication and encrypted connections help ensure you are communicating directly with ManageMyHealth, while keeping your information protected.
Protecting Your ManageMyHealth Account
At ManageMyHealth, we take the security of your personal and health information seriously. While we continuously enhance our security systems, there are also steps you can take to protect your account.
Use Secure Login Practices
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Always type managemyhealth.co.nz directly into your browser address bar before logging in.
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Avoid clicking login links from unsolicited emails or messages.
Protect Your Password
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Do not reuse passwords across different online services.
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Create a strong and unique password for your ManageMyHealth account.
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ManageMyHealth will never ask for your password via email or phone.
Be Careful with Public Computers and Networks
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Avoid logging in to your account on public or unsecured Wi-Fi networks.
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If you must use a public computer, always log out after use and clear the browser cache.
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If you suspect the device you used may not be secure, change your password immediately from a trusted device.
Keep Your Devices Secure
To reduce the risk of online threats:
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Use a reputable and up-to-date web browser.
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Only install trusted browser add-ons or extensions.
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Keep your operating system and software updated with the latest security patches.
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Use reputable antivirus software and keep it updated.
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Run regular security scans on your computer.
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Enable and maintain a firewall to protect against unauthorised network traffic.
Protect Yourself from Phishing and Malware
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Do not open email attachments from unknown or untrusted senders.
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Avoid clicking links in unsolicited emails or messages.
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Do not reply to suspicious messages. Delete them or report them as spam.
Reporting Suspicious Activity
If you notice anything unusual or suspicious related to your ManageMyHealth account, please contact us immediately so we can investigate and help secure your account.
