Self-Arrival/ ACC45
Self-Arrival/ACC45 automates patient check-in at urgent care clinics
Self-Arrival/ACC45 automates patient check-in at urgent care clinics
It reduces queueing, cuts down ACC45 admin, and supports teams managing high walk-in volumes.
Self-Arrival/ACC45 gives patients a clear way to check in the moment they arrive at your urgent care clinic. Patients complete their details on their own device or at a kiosk, and the information flows straight into Medtech for clinical review.
Why use Self-Arrival?
Reduce pressure at reception
Urgent care clinics often face multiple arrivals at once. Self-Arrival/ACC45 helps spread demand, reduces congestion at the desk, and frees reception teams to focus on patients who need extra assistance.
Improve clinical workflow
Clinicians receive cleaner, earlier information. This reduces switching between clinical and admin tasks and supports faster assessment, especially during busy periods.
Support high walk-in volumes
Self-Arrival/ACC45 helps urgent care teams keep patients moving. It reduces bottlenecks, supports accurate triage, and maintains a consistent flow during surges.
Cut ACC45 admin
Injury details are collected digitally during arrival. The information pre-populates the ACC45 in Medtech, ready for clinical confirmation. Clinics report fewer corrections, fewer returned claims, and less end-of-day admin.
How it works
Scan a QR Code
Patients scan a QR code or use a kiosk to enter their details. For injuries, they complete ACC questions which feed directly into Medtech.
Monitor arrivals in real time
Reception teams can monitor arrivals in real time, and clinicians see a clear view of who is waiting and why.
Benefits for urgent care clinics
- Fewer queues and fewer interruptions
- Earlier visibility of presenting issues
- Fewer ACC45 errors and resubmissions
- Better triage flow during peak demand
- Less manual data entry for the whole team
- Suitable for after-hours and weekend clinics with reduced staffing
Benefits for patients
Patients check in quickly without waiting at reception. They provide accurate details in private on their own device and know the clinic has received their information immediately.
Benefits for GPs
- Reduce errors from interpreting handwritten forms (GP and reception teams)
- Gives the GP more time with their patient during the consultation
Getting started
Self-Arrival/ACC45 can be added to your existing Manage My Health setup. Our team will configure the feature, support your rollout, and train your staff to use it with confidence.
See how Self-Arrival/ACC45 works in your clinic
To learn more or request a demonstration, visit our information page and submit an enquiry.
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We’d love to show you how our solutions can help your practice.
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